8mb bet Privacy Policy

1. Data We Collect

When you use the 8mb bet platform, we collect personal data in several ways — directly from you during registration and account use, automatically through your interaction with the website, and in some cases from third parties such as payment providers or identity verification services. This section describes each category of data we collect.

1.1 Registration and Account Data

When you create a player account with 8mb bet, we collect the following information that you provide directly:

• Identity data: Full legal name, date of birth, gender (optional).
• Contact data: Email address, mobile phone number, residential address (city, district, Bangladesh).
• Login credentials: Username and hashed password (we never store passwords in plain text).
• Verification documents: Copies of national identity card (NID), passport, or utility bill submitted during KYC verification.

1.2 Financial and Transaction Data

To process deposits and withdrawals, 8mb bet collects transaction-related data including:

• Payment method details (bKash account number, Nagad number, Rocket number, Upay ID, bank account number, or card details where applicable).
• Transaction history including deposit amounts, withdrawal requests, dates, and reference numbers.
• Source of funds documentation where required by our compliance obligations.

8mb bet does not store full card numbers on its own servers. Card payment data is tokenised and handled by our PCI-DSS-compliant payment partners.

1.3 Technical and Usage Data

When you access the 8mb bet website, our systems automatically collect certain technical data, including:

• IP address and approximate geographic location (city/country level).
• Device type, operating system, and browser version.
• Pages visited, session duration, click paths, and referral source.
• Game activity logs including games played, bet amounts, outcomes, and session timestamps.

1.4 Communications Data

If you contact 8mb bet customer support, we retain records of those communications — including emails, live chat transcripts, and any attachments — for the purpose of resolving your query and for quality assurance.

2. How We Use Your Data

8mb bet processes your personal data only for defined, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The following table summarises our primary processing activities and the legal basis for each.

2.1 Marketing Communications

With your consent, 8mb bet may contact you via email or SMS with information about promotions, bonuses, new game releases, and seasonal offers relevant to Bangladesh players — including BPL season promotions, Eid bonus campaigns, and Pohela Boishakh specials. You may withdraw your consent at any time by updating your notification preferences in your account settings or by writing to [email protected].

2.2 Automated Decision-Making

8mb bet may use automated processes to flag accounts for fraud review, responsible gaming intervention, or bonus abuse detection. Where an automated process results in a material decision affecting your account (such as a temporary suspension or bonus restriction), you have the right to request a human review of that decision by contacting our support team.

3. Data Sharing & Third Parties

8mb bet does not sell or rent your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.

3.1 Payment Service Providers

To process your deposits and withdrawals, we share necessary financial and identity data with our payment processing partners, including mobile financial service providers (bKash, Nagad, Rocket, Upay), banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and international card scheme processors (Visa, Mastercard). These parties process your data solely to execute the payment transaction and are bound by their own regulatory obligations regarding data security.

3.2 Game Content Providers

Games on the 8mb bet platform are delivered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive your player ID and session data for the purpose of game delivery, fairness auditing, and technical support. They do not receive your full name, contact details, or financial information unless separately disclosed to you.

3.3 Identity Verification Services

To comply with know-your-customer (KYC) requirements, 8mb bet may share identity documents and personal data with third-party identity verification services. These providers verify document authenticity and confirm that account details match official records. They process your data under strict confidentiality obligations.

3.4 Analytics and Technology Partners

We use third-party analytics tools to understand how players interact with the 8mb bet platform and to identify areas for improvement. These tools receive anonymised or pseudonymised usage data only — they do not receive data that directly identifies you by name, phone number, or email address.

3.5 Legal and Regulatory Disclosure

8mb bet may disclose personal data to law enforcement agencies, regulatory authorities, or courts when required to do so by law, court order, or enforceable governmental request. We will notify affected players of such disclosures where legally permitted to do so.

4. Cookies & Tracking Technologies

The 8mb bet website uses cookies and similar tracking technologies to operate key platform functions, remember your preferences, analyse usage patterns, and deliver relevant content. This section explains what cookies we use and how you can manage them.

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits, maintain your session state, and gather statistical information about how the site is used. Cookies set by 8mb bet directly are called "first-party cookies"; those set by our technology partners are called "third-party cookies".

4.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in as you navigate between pages. These cannot be disabled without breaking core site functionality.
• Functional cookies: Store your preferences such as language setting, preferred payment method, and display options so that you do not have to re-enter them on each visit.
• Analytics cookies: Collect anonymised data about page visits, session duration, and navigation paths to help us improve the platform experience for all Bangladesh players.
• Marketing cookies: Used, with your consent, to deliver promotional content that is relevant to your interests and prior interactions with 8mb bet. These are only activated if you have opted in to marketing communications.

4.3 Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear existing cookies, and receive alerts when cookies are set. Please note that disabling certain cookie categories may affect the functionality of the 8mb bet platform — in particular, disabling strictly necessary cookies will prevent you from logging into your account.

For full instructions on managing cookies in your specific browser, refer to the help documentation provided by your browser vendor. Commonly used browsers in Bangladesh include Chrome, Firefox, Samsung Internet, and Opera Mini.

5. Data Retention & Storage

8mb bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or regulatory reporting requirements. The retention periods we apply reflect the nature of the data and the reason it was collected.

5.1 Account Data

Your account registration data and transaction history are retained for a minimum of five years following account closure. This retention period reflects our obligations under applicable anti-money laundering (AML) and financial record-keeping regulations. After the mandatory retention period has elapsed, your data will be securely deleted or anonymised.

5.2 Communications Data

Support communications, including emails and chat transcripts, are retained for a period of two years from the date of the last interaction, after which they are permanently deleted unless they relate to an ongoing dispute or legal proceeding.

5.3 Technical and Usage Data

Server logs and session data are retained for up to 12 months for security monitoring and fraud detection purposes. Anonymised analytics data derived from usage logs may be retained for longer periods in aggregated, non-identifiable form for platform improvement purposes.

5.4 Data Storage Location

8mb bet stores player data on secure servers operated by reputable infrastructure providers. Data at rest is protected by encryption. Physical and logical access controls limit access to personal data to authorised personnel only, on a need-to-know basis.

6. Your Privacy Rights

As a player on the 8mb bet platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and complete our response within 30 days.

6.1 Right of Access

You have the right to request a copy of the personal data that 8mb bet holds about you. We will provide this in a commonly used electronic format (such as CSV or PDF) at no charge, for reasonable requests.

6.2 Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For certain data fields (such as your registered email address or phone number), you can update these directly through your account settings.

6.3 Right to Erasure

You may request that 8mb bet delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other lawful basis for processing. Please note that this right is subject to overriding legal obligations — for example, we cannot delete transaction records that we are required to retain under AML regulations, even upon request.

6.4 Right to Restriction of Processing

In certain circumstances, you have the right to request that we restrict the processing of your personal data — for example, while a dispute about accuracy is being resolved, or where you have objected to processing and we are assessing whether our legitimate interests override your objection.

6.5 Right to Data Portability

Where we process your data on the basis of your consent or a contract with you, you have the right to receive your personal data in a structured, machine-readable format and to request that we transmit it directly to another controller where technically feasible.

6.6 Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. To exercise this right, update your communication preferences in your account settings or contact [email protected].

7. Data Security Measures

8mb bet takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, or destruction.

7.1 Technical Safeguards

• SSL/TLS encryption: All communications between your browser and the 8mb bet platform are encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Password hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. We never store passwords in plain text.
• Firewalls and intrusion detection: Our infrastructure is protected by multi-layered firewalls and continuous intrusion detection systems that monitor for suspicious activity around the clock.
• Access controls: Internal access to player data is restricted to authorised staff only, using role-based access controls and multi-factor authentication for administrative systems.

7.2 Organisational Safeguards

All 8mb bet staff who handle personal data are subject to confidentiality obligations and receive regular training on data protection best practices. We conduct periodic internal reviews of our data security practices and address identified vulnerabilities in a timely manner.

7.3 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8mb bet will notify affected players without undue delay. Notification will be sent to the email address registered on your account and will describe the nature of the breach, the data affected, the likely consequences, and the steps we have taken or are taking to address it.

8. Updates to This Policy

8mb bet reserves the right to update or revise this Privacy Policy at any time. We may do so in response to changes in applicable laws, updates to our services, or improvements in our data handling practices. When we make material changes to this policy, we will notify registered players via the email address associated with their account and will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how 8mb bet protects your data. Your continued use of the platform after the effective date of any revised policy constitutes your acceptance of the changes. If you do not agree with a revised policy, you should stop using the platform and contact our support team to close your account.

For the avoidance of doubt, minor changes — such as clarifications of existing language, corrections of typographical errors, or formatting adjustments — may be made without individual notice, though the "Last Updated" date will still be revised to reflect the change.